FAQ | LOGEN SOLUTIONS

Two software use the same core engine but they are working differently. CubeMaster for Windows is a Windows application that is installed on a PC or laptop computer. The information and data are stored on the same computer or over the network drive. So they will rarely be shared with the other users.

CubeMaster Online does not install any programs on a computer. Most web browsers such as Chrome, Firefox, and Edge will work with CubeMaster Online. The data is stored on the cloud server that gives access to not only the other users in the same company but also the people in other locations. So sharing the data is an advantage of CubeMaster Online rather than CubeMaster for Windows. Your computers need an Internet connection to use the service which is a disadvantage.

CubeMaster for Windows gives your multiple choices of the different license types and payment plans. Please visit here to learn more about the licenses and prices.

CubeMaster Online is the only choice for working with your Mac. There are several payment plans available here.

One user will have a login (email and password). So 4 logins will be provided to a pckage "2 all features users + 2 viewers only users". Two logins for '2 all features users' will have the full permissions without limits. They will be allowed to change the data and build a new load.

The other two logins for '2 viewers only users' will not be allowed to change the data and build a new load. They will be allowed only to see the results the other users created.

What are the differences between CubeMaster Online and CubeMaster for Windows?

Is the connection to the software done with the same login/password for all users? Or does each user have a different access code?

Can a user license be used on several PCs? Or is the user license attached to an IP address?

Does a special package "2 all features users + 2 viewers only users" at the price of 169 per month include the options corresponding to the "collaboration" subscription ?"

Is it possible to increase the number of users in the same subscription, without any particular modifications ? (e.g. from 2 to 3 users in the "collaboration" subscription) Are there any application fees for this ?"

Is it possible to migrate to another subscription at any time (e.g. from a "Collaboration" subscription to a "Database Web Service" subscription) ? Are there any application fees for this ?"

Is the software compatible with all Windows versions? Is it possible to use the software on a Windows 10 PC and on another Windows 7 PC?

How is the software integrated into our PCs?

Is it possible to make a link between the online version of CubeMaster and the ERP? Or this link is made exclusively by CubeMaster for Windows?

What is the difference between the differernt user's roles - Supervisor, Normal and Viewer in regard to functionality?"

The limits of the Collaboration service say the number of cargo sizes per shipment is 400. Does it mean a container/truck/pallet cannot be loaded with more than 400 items/boxes/cases? Or is it the max number of different items/boxes/cases?